Holyoke Retail Front Counter Associate-Part Time(Part-time)-Retail &

Position in Holyoke, MA

Role Essentials

• Salary: $19-$24/Hour (approx. $25.9k/Year)
• Employer: Retail & Sales Group (Hiring in Holyoke)
• Benefits: Eligible team members receive standard benefits.
• Job Title: Retail Front Counter Associate - Part Time
• Stable workload with modern tooling and processes.
• Worksite: Holyoke, MA
• Required Experience: Entry-Level.
• This role centers on your professional skills within the Retail Customer Service space in Holyoke.
• This Holyoke-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Retail & Sales Group team in Holyoke, MA is growing.
• Benefit from working in Holyoke, a key hub for the Retail Customer Service industry.

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Retail Front Counter Associate - Part Time

About Retail & Sales Group

Retail & Sales Group operates vibrant storefronts dedicated to efficient checkout experiences and high-quality customer care. We pride ourselves on creating accessible entry-level positions with clear paths for skill development. When you embark on a career in retail front counter associate with Retail & Sales Group, you are joining a welcoming team where coworkers collaborate on inventory counts and keep energy high during peak store hours. You will find supportive store managers who prioritize work-life balance and build weekly schedules around your classes or personal commitments.

Job Summary

From day one, you will jump right into managing customer checkouts and keeping our front counter moving briskly during rush hours. This part-time role offers 15 to 25 hours per week with flexible shifts designed around your availability. You will serve as Part-Time, delivering the signature Efficiency Under Pressure that sets Retail & Sales Group apart in the retail customer service.

Comprehensive Responsibilities

• POS Checkout Operations: Process over 80 customer transactions daily using Lightspeed POS software while accurately handling cash, debit cards, and digital wallet payments.
• Counter & Display Maintenance: Restock 15 impulse display racks every shift and clean 3 front registers to maintain an organized, welcoming counter environment.
• Customer Service & Inquiries: Greet up to 100 incoming shoppers per shift, answering product questions and resolving simple returns within our 30-day return policy.
• Stock Reconciliation & Bagging: Bag items efficiently for 100 percent of customers and log daily register cash drawers with zero balancing discrepancies before store closing.

Industry-Leading Benefits & Salary

We know your time is valuable, so we offer benefits that make balancing work with school or family straightforward. Enjoy perks tailored for part-time team members from your very first week on the floor.

• Salary: $19.00–$23.00 per hour
• Flexible Shift Scheduling: Choose from morning or evening shifts between 15 and 25 hours weekly to easily fit your college classes or secondary employment.
• Store Merchandise Discount: Receive a 25 percent employee discount on all store items, applicable immediately upon completing your initial 3-day training period.
• Paid Skill Training: Earn full hourly wages during your 12 hours of paid hands-on point-of-sale system training and customer service coaching sessions.

Requirements & Qualifications

• Ability to work flexible part-time shifts totaling 15 to 25 hours per week including evenings or weekends.
• Demonstrated experience using touch-screen register systems or electronic checkout equipment.
• Strong verbal communication skills to comfortably assist up to 100 store visitors during a single shift.
• Capability to stand for up to 6 hours continuous and lift store inventory packages weighing 20 pounds.